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使用口座数に制限はありますか?スタンダードは1EAにつき2口座でご利用可能です。(デモ・リアル問わず) また、アンリミテッド版では口座数の上限はありません。 ※ライト版は1口座のみ 但し、同一口座名義が対象となります。 ※異なる口座名義では使用できません。
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Can I purchase in installments?Payment in installments is not available at the time of purchase. However, you may be able to change to installment payments after purchasing in a lump sum. For details, please contact your credit card company.
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Can the 20% discount and the 10% off referral code be used together?Yes, they can be used together.
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Can I use the EA I purchased even if the service ends?Yes. Purchased EA can be used regardless of the continuation of the service. However, since customer support will be terminated, we will not be able to respond to requests such as changing account numbers.
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Is there a designated securities company?There are no restrictions on which securities companies you can use. Please note that GMT may differ depending on the company. In addition, we may need to take action if the name of the company is written in a special way. In that case, please feel free to contact us and we will assist you.
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Can it be used with MT5?Some products are available for MT5 (MetaTrader 5). Please check each product page to see if it is compatible with MT5. Please be careful not to make any mistakes when purchasing.
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TOPページの成績とEAページの成績が違うのはなぜですか?各EAページの成績は各開発者に提出いただいています。 よって、TOPページの成績とは計測開始時期・Lot設定・使用ブローカーの違いにより成績が異なっています。
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Can I use the referral code multiple times?Yes, there is no limit to how much you can use.
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Can the 20% discount and the 10% off referral code be used together?Yes, they can be used together.
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Can I use it immediately after purchase?You can use it once you have completed the authentication procedure for your account. The authentication process may take up to two business days.
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Downloading purchased itemsA download link will be sent to the email address you specified upon purchase. Please note that the download link is valid for 30 days.
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デビットカードでの支払いはできますか?デビットカードでの支払いは可能です。 クレジットカード決済と同様の流れでお支払いください。
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Can I purchase in installments?Payment in installments is not available at the time of purchase. However, you may be able to change to installment payments after purchasing in a lump sum. For details, please contact your credit card company.
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Is there a designated securities company?There are no restrictions on which securities companies you can use. Please note that GMT may differ depending on the company. Please see the details of each EA for more information.
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Is there a limit to the number of accounts I can use?Standard is available for 2 accounts per EA (regardless of demo or real). Additionally, the Unlimited version has no limit on the number of accounts. *The light version only has one account However, this only applies to accounts under the same name. * Accounts cannot be used under different names.
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Can I change my account number?Yes, changes are possible. If you wish to make any changes, please contact us. There is no limit to the number of changes you can make.
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Post-sales upgradesWe will not implement any version upgrades that include changes that constitute investment advisory or agency business. However, updates will be made to any software that is deemed to require correction of defects, etc.
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Web認証のファイルはどこに置けばいいですか?Web認証ファイル『mosa-market-auth.ex4(.ex5)』はExpertsフォルダへ置いてください。 フォルダへ設置しておくだけで問題ありません。 チャートへの設置は不要です。 ※認証がうまく通らない場合はお手数ですがお問い合わせお願いいたします。
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Can I use the EA I purchased even if the service ends?Yes. Purchased EA can be used regardless of the continuation of the service. However, since customer support will be terminated, we will not be able to respond to requests such as changing account numbers.
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What if the name is spelled differently by different brokers?Even if the notation is different, EA can be used. However, you will need to apply for name notation for each broker. We apologize for the inconvenience, but please apply using the application form each time. *Please note that even if the name is written differently, authentication cannot be performed under a completely different name.
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Can it be used with MT5?Some products are available for MT5 (MetaTrader 5). Please check each product page to see if it is compatible with MT5. Please be careful not to make any mistakes when purchasing.
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